Applies to Australia Post and StarTrack business customers with an account.

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Australia Post – Download your invoice StarTrack – Request your invoice

Australia Post – Download your invoice

You can download your Australia Post invoice from My Business Account (MBA), located within the Merchant Portal. To request access or for help, visit Merchant Portal help and support.

Instructions

1. Log in to the Merchant Portal.

2. Select Launch app for My Business Account.

Merchant Portal dashboard showing My Business Account 'Launch app' button.

3. Select Invoices from the top menu, then select the PDF link next to the invoice.

My Business Account 'Invoices' page, under the column 'Invoice', showing 'PDF' download link.


If you still need help downloading your invoice, email the Billing & Invoice Support Team at billing@auspost.com.au.

Related

StarTrack – Request your invoice

Downloading a copy of your StarTrack invoice is not currently possible, however you can request a copy.

Instructions

1. Email the Billing & Invoice Support Team at billing@auspost.com.au.

2. In your email, include these details:

  • Your StarTrack account number (8 digits long as shown in the right side of your invoice).
  • Date of invoice or invoice number. 
  • Your company name, address or contact phone number as listed on the account.

Related