What does Parcel Contract mean?

When you send more than 2,000 domestic parcels each year, you can be a Parcel Contract customer. Find out how Parcel Contract can help your business.

What is Parcel Contract?  

Australia Post Parcel Contract is an annual contract that unlocks delivery, pick-up and integration options for business sending.

How can you become a Parcel Contract customer?

If you send more than 2,000 parcels around Australia each year, you’re eligible for Parcel Contract.

What are the benefits of Parcel Contract?

When you’re an Australia Post Parcel Contract customer, you unlock a number of benefits, including:

  • Shipping rates based on your annual spend
  • Free parcel pick-ups
  • Access to the online Parcel Send portal to simplify how you send
  • An account manager or Local Business Partner who can help you grow your business
  • Purchase carbon credits to offset the emissions from your deliveries
  • More integration options
  • Choose the delivery speed, signature options and capture ID at the door (for deliveries in Australia)
  • Send with either our standard parcel service, Express Post or international post 

Will your customers also benefit from your Parcel Contract?

Parcel Contract is designed to enhance your customers’ experience, too. 

When you’re utilising Australia Post Parcel Contract, your customers will benefit from tracking notifications, easy returns and the opportunity to customise their delivery preferences.

What can you do in the Parcel Send portal?

Every Parcel Contract customer has access to the Parcel Send portal, which helps you easily manage all your deliveries. 

You can use Parcel Send to:

MyPost Business is here to help with your deliveries

From automating label creation to booking parcel pickups, MyPost Business is designed to help eCommerce businesses save time and money.